Returning Patroller F.A.Q.s
Q: What steps do I need to complete to be active for the season?
A: Click the link below for information on how to be ready for winter.
Q: How do I use HR (Direct Connect)?
A: Direct Connect is our new HR online portal that will enable you to Learn More, Get Help or Take Action at any time and place that is convenient for you. Click here for more information on how to use Direct Connect.
Q: What is my password, or login info?
A: You can log into Epic Employee, the LIFT, Direct Connect and much more through your Vail Resorts Login click here for more info.
Q: What are my Benefits?
A: You can access information to YOUR PERKS & BENEFITS here.
Q: How do I get to my required online training?
A: You will likely be using the LIFT platform for your online training. You can access it by clicking the button below your Login Information should be the same as your Epic Employee Login.